Are the rented toys safe to play?
All toys put up for rental are in good working condition. They will be checked for defects before and after each rental.
All toys put up for rental are in good working condition. They will be checked for defects before and after each rental.
How are the toys sanitised?
Before renting the toys, parents will be asked to declare if their child has just recovered from HFMD/chicken pox/ other sickness as a preventive measure. When the toys are returned, we will ask the parents to declare again so that we can “rest” the toy for a safe period after sanitising it, before renting it out again. This is our promise to our clients, as part of responsible and ethical business etiquette.
Safe Around Children
The hospital grade Disinfectant & Cleaner kills the H5N1 "Bird Flu" and SARS viruses, and eliminates MRSA (methicillin-resistant Staphylococcus aureus), VRE (vancomycin-resistant Enterococcus) as well as harmful, illness-causing organisms such as Salmonella, E coli, (causes food poisoning) Staph and Pseudomonas (infections), Rhinoviruses, (causes colds), Herpes simplex (cold sores), Influenza (causes the Flu), Poliovirus (causes HFMD), Trichophyton (causes ringworm), molds and mildew. It is safe to use around children and is also biodegradable.
Advantages of the Disinfectant & Cleaner used
- Lowest toxicity rating available
- Kills – Bacteria, Virus and Fungus
- Disinfects without bleaching
- No harsh chemical smell
The one (1) month rental period commences on the day of delivery and ends 4 weeks (28 days) later.
Although the typical rental period is for one month, we would be happy to accommodate special requests as well. Just drop us an email at singaporetoyrental@gmail.com
Can I extend my rental period?
Of course you can but extension is subjected to availability of the item. If you could let us know as early as possible that will be great as we will then be able to keep the item for you. Otherwise, we will have to honour reservations from other customers who have indicated their interest to rent.
For extensions, we accept bank transfers and internet banking transfers as payment for the extension. Payment is to be made before or by the start date of the rental extension.
Of course you can but extension is subjected to availability of the item. If you could let us know as early as possible that will be great as we will then be able to keep the item for you. Otherwise, we will have to honour reservations from other customers who have indicated their interest to rent.
For extensions, we accept bank transfers and internet banking transfers as payment for the extension. Payment is to be made before or by the start date of the rental extension.
Should you wish to extend the rental period for only SOME of the toys in your order, you can either opt to:
1) return the toys to us or
2) if you would like us to pick up the toys, a service fee will be charged depending on the area.
What if the toy I want is rented out? Can I reserve the toy then?
If the toy you want is rented out, you can email us to place you on the waiting list for the toy. At the same time, we will inform you when the toy would be returned.
Once the toy has been returned, we will inform you via email or sms. Kindly allow us three (3) working days between rentals to complete the disinfecting of the toy.
What if the toy is stained/spoilt/damaged or has parts missing during the rental period?
To uphold the quality and condition of the toys we make available for rent, we would appreciate if hirers can ensure that the toys are returned clean and in original condition they were rented out.
To uphold the quality and condition of the toys we make available for rent, we would appreciate if hirers can ensure that the toys are returned clean and in original condition they were rented out.
What if the toy is damaged/lost during the rental period?
- Singapore Toy Rental reserves the right to impose fees on loss or damage to rental items, other than reasonable wear and tear, incurred during the rental duration to the client.
The only time a customer is ever expected to pay for a "damaged toy" is if it is absolutely broken and is unable to be repaired, If that happens, the retail price of the toy will be borne by the hirer to enable us to make a replacement of the item.
We wish to clarify that we do not profit from damaged charges, and our aim is to maintain our inventory of toys in good condition so that other children can play with them too.
If the toy(s) are stained/ink marks/damaged/lost or have parts missing such that the parts cannot be replaced, or if the toy cannot be rented out anymore; the actual price of the item will be borne by the hirer.
If the toy is slightly damaged/ has missing/damaged part(s) that can be replaced, a fee of 1 month’s rental is chargeable to enable us to make a replacement (inclusive of transport fee) of the damaged part(s).
There is a 5 day inspection period after the toys have been collected from the hirer. During the inspection period, should the toy be found to be damaged, Singapore Toy Rental is entitled to claim the damages from the hirer.
Care of fabric seats for Jumperoo/Exersaucer, How to clean them?
Fabric seats can be detached from the toy for laundry hand wash. If soiled/dirtied, hirer must not leave the seat unwashed or damp, as this would result in mold growing on the fabric (or "black spots"). These black spots are permanent and cannot be removed. If this happens, the replacement cost of the seat will be borne by the hirer.
Do you provide batteries?
For rental of battery operated toys, batteries are not included. However, if customers find used batteries in the toys they can use it. However, if a toy runs out of battery during the rental period , we are not obligated to do replacement of batteries.
My grandchild/niece/nephew is coming to visit and I don't know what to rent!
We will be more than happy to help you out with advice on popular toys for specific age groups. Just contact us at sgtoyrental.booking@gmail.com and we'll do our best to make the visit a fun one! Be sure to indicate the age and gender of the child and the length of the visit.
Why rent toys from us?
ENGAGE THEM | Kids are often fickle-minded and get bored with their toys very quickly! By renting, your kids would have more toys to play with, for the same amount of money you would spend on toys! PLUS they will be entertained endlessly with the different toys! If they really love a particular toy, you can then buy it and be sure they would play with it for a longer period of time!
MORE FUN TOYS | By renting, your children get to play with more toys and even elaborate toys that cost a bomb to buy.
STORAGE SPACE | You do not have to think about of storage space for bulky toys after your kids are “done” with them. Let us do the thinking for you!
JUST FOR THAT SPECIAL DAY/WEEK/MONTH | Having a birthday party or special play date? Your favourite grandchild/niece/nephew comes over for a day/week during the holidays and you have no toys at home for them to play? Keep them really happy by renting our most popular toys! Your home could easily become their favourite hangout and they would love to come back to your home, anytime!
Singapore Toy Rental, created for nature, for a greener future!| Singapore Toy Rental is set up with the end in mind. Seeing how fast kids get bored and "dump" their new found toys and ask their parents for new toys, we hope to cut down the amount of "waste" generated by running a toy rental business. Renting toys cuts down on wastage and reduces the amount of materials required to make new toys for kids, who will grow out of them in no time. If you believe in our mission, why not join us by supporting our way of life?
Singapore Toy Rental is OUR way of life. Why buy when you can rent at really affordable prices? This way, your kids get new toys to play with (they are happy) and you dont have to spend a bomb buying new toys all the time (and your wallet would be happier too)!
We will be more than happy to help you out with advice on popular toys for specific age groups. Just contact us at sgtoyrental.booking@gmail.com and we'll do our best to make the visit a fun one! Be sure to indicate the age and gender of the child and the length of the visit.
Why rent toys from us?
ENGAGE THEM | Kids are often fickle-minded and get bored with their toys very quickly! By renting, your kids would have more toys to play with, for the same amount of money you would spend on toys! PLUS they will be entertained endlessly with the different toys! If they really love a particular toy, you can then buy it and be sure they would play with it for a longer period of time!
MORE FUN TOYS | By renting, your children get to play with more toys and even elaborate toys that cost a bomb to buy.
STORAGE SPACE | You do not have to think about of storage space for bulky toys after your kids are “done” with them. Let us do the thinking for you!
JUST FOR THAT SPECIAL DAY/WEEK/MONTH | Having a birthday party or special play date? Your favourite grandchild/niece/nephew comes over for a day/week during the holidays and you have no toys at home for them to play? Keep them really happy by renting our most popular toys! Your home could easily become their favourite hangout and they would love to come back to your home, anytime!
Singapore Toy Rental, created for nature, for a greener future!| Singapore Toy Rental is set up with the end in mind. Seeing how fast kids get bored and "dump" their new found toys and ask their parents for new toys, we hope to cut down the amount of "waste" generated by running a toy rental business. Renting toys cuts down on wastage and reduces the amount of materials required to make new toys for kids, who will grow out of them in no time. If you believe in our mission, why not join us by supporting our way of life?
Singapore Toy Rental is OUR way of life. Why buy when you can rent at really affordable prices? This way, your kids get new toys to play with (they are happy) and you dont have to spend a bomb buying new toys all the time (and your wallet would be happier too)!
More questions?
If you have more questions, do email us or drop us a note on our facebook page. We will make every effort to reply to you within two business days.
If you have more questions, do email us or drop us a note on our facebook page. We will make every effort to reply to you within two business days.
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